Terms and Conditions

Last Updated: January 2026

These Terms and Conditions govern your use of services provided by Island Roof Repair, including our website, SMS messaging program, and email communications. By accessing our services or opting into our communications, you agree to these Terms and our Privacy Policy.

1. Program Description (SMS & Email Use Cases)

Island Roof Repair provides SMS and email communications to customers who voluntarily opt in through our website, service forms, appointment requests, or direct customer interaction.

Messages may include, but are not limited to:

• Appointment confirmations and reminders

• Service updates and scheduling notifications

• Estimate and project communications

• Customer support responses

• Promotional offers and marketing messages (when applicable)

Message frequency varies depending on customer interaction and services requested.

2. Consent to Receive Messages

By providing your phone number and opting in, you expressly consent to receive SMS messages from Island Roof Repair at the number provided.

• Consent is not a condition of purchase.

• Message frequency may vary based on your engagement with our services.

3. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP to (251) 284-8655

After sending STOP, you will receive a confirmation message confirming your unsubscribe status. After this confirmation, you will no longer receive SMS messages from us unless you opt in again.

4. Opt-In Again

If you previously opted out and wish to rejoin, you may opt in again using the original signup method or by contacting our support team.

5. Help & Customer Support

If you experience issues with our messaging program, you can:

• Reply HELP to any SMS message for assistance, or

• Contact us directly:

Email: [email protected]
Phone: (251) 284-8655

6. Message Frequency & Data Rates

Message and data rates may apply for messages sent to you from us and from you to us. Message frequency may be daily, weekly, or monthly depending on your service activity.

For questions regarding your messaging or data plan, please contact your mobile carrier.

7. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

8. Age Requirement (18+)

You must be at least 18 years of age to participate in our SMS and email communication programs. By opting in, you confirm that you meet this age requirement.

9. Privacy Policy

Your participation in our messaging services is also governed by our Privacy Policy.

You may review our Privacy Policy here:
https://islandroofrepairal.com/privacy-policy

10. Changes to Terms

Island Roof Repair reserves the right to update or modify these Terms at any time. Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Information

If you have questions regarding these Terms, please contact:

Island Roof Repair
Address: 2063 Twin Pines Cir
Phone: (251) 284-8655
Email: [email protected]